Shipping Information

Shipping Costs

Shipping charges apply per order, regardless of the number of items.

DestinationShipping Cost
GermanyFree
EU, United Kingdom, Switzerland & Norway€15
USA (DHL Express)€79
Australia & New Zealand€59
All other countries outside the EU€49

Delivery Times

The product-specific dispatch time is shown on each product page.

Typical transit times after dispatch are:

EU

CountryTransit Time
Germany2 business days
Austria3 business days
Belgium3 business days
Denmark3 business days
France3 business days
Slovenia3 business days
Sweden3 business days
Estonia5 business days
Finland4 business days
Ireland5 business days
Romania5 business days
Slovakia4 business days
Spain4 business days

Outside the EU

CountryTransit Time*
USA (DHL Express)4 business days
Norway5 business days
Switzerland5 business days
United Kingdom5 business days
Japan6 business days
Singapore7 business days
Saudi Arabia8 business days
United Arab Emirates8 business days
China9 business days
Hong Kong9 business days
New Zealand9 business days
Malaysia10 business days
Taiwan10 business days
Israel11 business days
Australia12 business days
India16 business days
South Africa25 business days

*Including customs clearance. Estimated delivery times may vary.

Order Processing

Orders are processed immediately after payment has been received.

As nearly all products are kept in stock, most orders are dispatched on the same or the next business day.

In rare cases, individual products may require an additional 1–2 weeks before dispatch. For bank transfer payments, delivery times begin once payment has been received.

All delivery times are estimates.

Shipping Conditions

  • Worldwide shipping
  • Orders containing items with different availability will generally be shipped together. In this case, the longest stated delivery time applies unless otherwise agreed.
  • Deliveries are not made on Sundays or public holidays.

Customs & Import Duties

Orders shipped outside the European Union may be subject to import duties, VAT, customs fees, or other local taxes. These charges are imposed by the destination country and are the responsibility of the recipient.

Transport Damage

Please inspect your shipment upon delivery. If any transport damage is visible, report it to the carrier immediately and notify us as soon as possible. Photos of the packaging and damaged goods help us process your claim quickly.